Blue OX Model CL400

Frequently Asked Questions

What size of room are these made for?

These units are perfect for spaces 1,500 sq ft. or less. In a room that size, the unit will filter all the air the air 8-10 times per hour. If you need units for a larger space, pelase see our OX1100-HE.

How efficient is the HEPA filter?

Our HEPA filter is a TRUE Medical-Grade HEPA Filter. Which means that it captures 99.97% of harmful particles as small as .3 micron and 95% of particles as small as .1 micron. It is as efficient as an N95 surgical mask.

How do these units work?

360° Progressive Filtering System

The Austin Air Healthmate™ addresses the complete spectrum of air cleaning, removing sub-micron particles, noxious gases and chemicals. Austin Air's 360-degree intake system draws air into all sides of the Healthmate™, passing through a 4-stage filter.

The result is more clean air delivered faster and more efficiently than any other air cleaner on the market.

STAGE 1 - Large Particle Pre-filter Removes particles easily seen by the eye (e.g. dust, hair and pet dander). Not as important for tobacco smoke removal, but a nice added benefit.

STAGE 2 - Medium Particle Pre-filter Removes small to medium size particles (e.g. molds, spores and pollen). Tobacco smoke particles can have varying micron sizes, and while some of the particulate may pass through this layer, stage 2 will catch a large percentage of these particles.

STAGE 3 - 15 lbs. of Activated Carbon and Zeolite Removes chemicals, gases and odors. Carbon is critical to removing tobacco smoke odors ... the more the better. 15 lbs of carbon (7 lbs for JR.) is a significant amount for a household unit, and is a large reason it works so well for tobacco smoke. Note: The JR. model has only 7 lbs of carbon.

STAGE 4 - 60 sq. ft. of Certified HEPA Removes 99.97% of all particles larger than 0.3 microns. The smaller tobacco particles which passed through stage 2 will largely be captured in this stage. This true HEPA filtration is the same that is used in clean rooms and hospitals. Having a residential unit that features true HEPA filtration is a huge benefit in the management of tobacco smoke.

Is there a warranty?

Our commitment to you.

Backed by the best warranty in the industry, you can take pleasure in knowing you've made a sound investment with your Austin Air Cleaner.

30-Day, No-Questions-Asked, Money-Back Guarantee

In the unlikely event that you're not completely satisfied with your Austin Air cleaner, return it within 30-days, no-questions-asked.

5-Year Mechanical Warranty

Your Austin Air cleaner is warranted to be free from defects in material and workmanship for a period of 5-years from the date of purchase; provided your Austin Air cleaner was operated under normal residential use and that you have completed and returned your warranty registration to Austin Air Systems.

5-Year Pro-rated Filter Warranty

Austin Air offers a 5-year pro-rated filter warranty, by far the most comprehensive in the industry. No more costly filter replacements every few months or even years. Austin Air filters are designed to last for an amazing 5-years.

How much is shipping?

Shipping is Fast & Free. Most units ship next-day and freight is covered in the contiguous US.

How long do the filters last?

The dirtier the air, the faster the filters will clog and have to be replaced. These factors include: smoking in the room, pet hair/dander, heavy dusts and other large particles.

As a general rule of thumb, if you are operating in a relatively clean environment, your filters should last 5 years. If they do not, there is a 5-year filter gaurantee.

What if I'm not fully satisfied?

You can return it within 30-days for a full no-questions-asked refund.